Work Requests

·

4 min read

Free Work Request Template

The free work request template contains all essential information needed to initiate a service job: who is requesting it, where the work is needed, what exactly needs to be done, and how urgent it is. It is used for internal communication, service prioritization, and creating an audit trail of maintenance needs.

If you manage a facility, oversee maintenance operations, or need to request technical work – you know how critical clear communication can be.

Verbal requests, vague emails, sticky notes that get lost... All of these can lead to forgotten tasks, delayed maintenance, and even equipment failure. This is where the work request comes in – a document that allows you to formally request, prioritize, and track maintenance needs in a professional manner.

This free work request form will help you to:

  • clearly define each maintenance need – from description to priority level
  • keep all service requests in one organized system
  • have a record of all requested work
  • streamline communication between requesters and maintenance teams

Whether you manage a facility, oversee a maintenance department, or simply need to request services – this form is here to improve your maintenance request process.

Download Our Free Work Request Template

Below you can download a practical and customizable work request form for free. The document comes in PDF format, with the possibility of editing and adapting it to your needs. Click the button below and start using it immediately – completely free. Looking for a work request Excel? Contact us and we will send you an Excel work request template ready for even more detailed customization.

Work Request Template – Features

This compact work request form is structured into clear sections to help you efficiently submit and track maintenance needs:

  • Date: field to enter the date when the request is submitted
  • Requester Information: fields for the name, department, email, and phone number of the person submitting the request
  • Work Request Information: fields to specify the location and type of issue or task
  • Priority Level: checkboxes to indicate urgency – Low, Medium, High, or Emergency
  • Description of Work Requested: large text area to describe the issue, symptoms, or maintenance needed
  • Preferred Service Times: field to suggest ideal timeframes for work execution
  • Preferred Completion Date: field to suggest when the work should ideally be completed
  • Work Completion Details:
    • Technician Assigned: field for the name of the technician responsible
    • Approved by: field for supervisor or manager authorization
    • Date Received / Date Completed: fields to track job reception and completion dates
    • Description of Work Completed: area to describe the actions taken or repairs completed

Work Request Template - Examples and Applications

This form is ideal for:

  • facility managers
  • maintenance supervisors
  • department heads
  • building occupants
  • equipment operators
  • anyone who needs to request maintenance services

Most common applications are:

  • facility maintenance requests
  • equipment repair requests
  • IT service requests
  • building maintenance requests
  • preventive maintenance initiations
  • environmental services requests

Whether you're in manufacturing, healthcare, education, or property management – with this form you have a structured, traceable system for requesting and prioritizing maintenance work.

Service and maintenance without paper, Excel, or WhatsApp?

Serwizz is a modern and simple CMMS that helps you eliminate challenges like managing work orders on paper, sending photos via WhatsApp, and losing data in messages and Excel spreadsheets.

Get Started