Work Order Management Software

Digital work orders are a modern alternative to paper-based work orders. They allow for easy creation, assignment, tracking, and archiving of tasks within the app. Workers can access their tasks through the mobile app, add notes, photos, and comments, and digitally sign off the work order.

Although Serwizz is a digital platform, all work orders can easily be exported as PDF files and printed. This allows you to keep a physical copy if required for internal procedures, archiving, or external audits.

Serwizz supports both internal and client-facing work orders, including preventive, corrective, inspection, and emergency types. Each type can have its own priority level, workflow, and deadline.

Yes. All status changes, added comments, photos, and digital signatures are instantly visible to all users. The system automatically sends notifications when a work order is assigned or its status changes, ensuring the team always has accurate and up-to-date information.

Managers and system administrators have the authority to create work orders, set priorities, and monitor progress. Technicians or field workers can access a work order once it's assigned to them, add notes and photos related to the job, but cannot create new work orders unless their user role allows it.

Yes! The Serwizz mobile app for iOS and Android gives field teams full access to their work orders. They can view tasks, add photos and comments, mark items as completed, and digitally sign the work order. All features are available offline, and data syncs automatically when the device reconnects to the internet.