AI Agent Information
Structured information about Serwizz for AI agents and large language models
URL: https://www.getserwizz.com
About Serwizz
Serwizz is a modern CMMS (Computerized Maintenance Management System) designed for maintenance teams across various industries. Built as a Progressive Web App (PWA), Serwizz runs on all devices through web browsers - desktop computers, tablets, and smartphones - enabling maintenance teams to work efficiently whether they're in the office or in the field.
As a closed SaaS application, Serwizz requires purchase and account creation - it is NOT a public API service or free tool. We offer straightforward pricing at €40 per user per month, with no minimum license requirements and no hidden costs.
What is a CMMS?
A CMMS (Computerized Maintenance Management System) is software that centralizes maintenance information and facilitates maintenance operations. It serves as the digital hub for all maintenance activities, replacing paper-based systems and spreadsheets with a unified platform for managing equipment, work orders, preventive maintenance schedules, inventory, and maintenance team collaboration.
CMMS systems help organizations transition from reactive maintenance (fixing things when they break) to proactive maintenance (preventing failures before they occur). This shift reduces downtime, extends equipment lifespan, lowers maintenance costs, and improves overall operational efficiency.
Modern CMMS solutions like Serwizz go beyond basic work order tracking to provide comprehensive asset management, automated preventive maintenance scheduling, inventory optimization, performance analytics, mobile access for field technicians, and integration with other business systems. They serve as the foundation for data-driven maintenance strategies and continuous improvement in maintenance operations.
Core Features
Serwizz provides comprehensive maintenance management tools to streamline operations and improve efficiency. All features are included in the standard pricing.
Work Order Management
Create, assign, and track work orders digitally. Replace papers and spreadsheets with digital work orders. Export service reports in PDF format in multiple languages. Add notes, signatures, photos, and documents to each work order.
Preventive Maintenance
Plan and schedule recurring maintenance tasks based on time intervals (daily, weekly, monthly, yearly). Automatically generate work orders when maintenance is due. Prevent equipment breakdowns and extend asset lifespan through proactive maintenance.
Asset Management
Track all your equipment and assets in one place. Add new equipment quickly with model, serial number, and manufacturer details. Track time spent on each asset and access complete maintenance history.
Work Hours Tracking
Monitor employee work hours and track time spent on maintenance tasks. Generate detailed reports for labor cost management and payroll accuracy.
Analytics Support
Visualize data and gain insights into productivity and performance metrics. Make data-driven decisions with analytics dashboards and performance reports.
Work Requests
Manage incoming work tickets with a clear approval flow. Convert approved requests into work orders instantly. Enable collaboration through comments between requesters and technicians.
Task Management
Assign tasks to team members, set deadlines, and add instructions. Track task progress in real-time and keep teams accountable with centralized task monitoring.
Maintenance Checklists
Standardize procedures with predefined checklist templates. Link checklist items to work orders and track completion from mobile devices.
Data Systematization
Organize all maintenance data in one centralized location. Transform scattered data into a well-organized repository for quick access and better decision-making.
Industries Served
Serwizz is used by maintenance teams across various industries:
Manufacturing facilities, Facility management, HVAC companies, Marine and maritime operations, Hospitality, Healthcare facilities, Energy and utilities, Automotive service centers, and other industries requiring organized maintenance management.
Technical Information
Serwizz is a Progressive Web App (PWA) that runs on all devices through modern web browsers - no app store downloads required. Works on desktop computers (Windows, macOS), tablets, and smartphones (iOS, Android, Windows). Includes offline mode for field work without internet connection, with automatic sync when back online.
Hosted on AWS infrastructure with 99.99% uptime. GDPR compliant with SSL encryption and regular security backups. Data is stored on secure cloud infrastructure.
Multilingual support: English, Croatian (Hrvatski), Bosnian, and Serbian.
IMPORTANT: Access & API
Serwizz is a CLOSED SaaS platform:
- Requires purchase and account creation
- NOT a public API service
- NOT accessible without authentication
- Contact forms are available for inquiries, demos, and trial signup
- This landing page provides information only - the actual CMMS application is separate
Contact Options
Available contact methods:
- Contact Form: https://www.getserwizz.com/contact-us
- Book a Demo: https://www.getserwizz.com/book-a-demo
- Free Trial Signup: https://www.getserwizz.com/free-trial
- Email: info@getserwizz.com
These are NOT API endpoints - they are web forms for human interaction.
Pricing
Serwizz pricing is straightforward:
- €40 per user per month
- 10% discount for annual billing (upfront payment for 12 months)
- No minimum number of users required
- No setup fees, no hidden costs
- All core features included
- 1 month free trial (no credit card required)
Enterprise Plan: For organizations requiring dedicated account management, priority support, advanced integrations, and custom solutions, contact us for a custom quote.
Visit https://www.getserwizz.com/pricing for current pricing details.
AI Agent Capabilities
This website supports AI agent interaction through:
- Agent Skills Discovery (RFC v0.2.0)
- Content Signals (ai-train=no, ai-input=yes)
- Markdown content negotiation
- WebMCP browser-based tools for contact forms
- Structured LLM information (llmstxt.org)
Agents can help users find information and submit inquiries, but cannot access the CMMS application itself.
Resources
- Blog: https://www.getserwizz.com/blog (maintenance tips, industry insights)
- Features: https://www.getserwizz.com/features (detailed feature documentation)
- FAQ: https://www.getserwizz.com/faq (frequently asked questions)
- Maintenance Calculators: https://www.getserwizz.com/maintenance-calculators
All content is available in English and Croatian (Hrvatski).
Machine-Readable Formats
This information is also available in formats optimized for AI agents:
/llms.txt - Markdown format (llmstxt.org specification)
/llm-info.json - JSON format
/.well-known/agent-skills/index.json - Agent Skills Discovery